Scheduling

How to use Banners

A banner is an overlay you can run on top of a playlist — perfect for promotional messages, tickers, or alerts that need to stay on-screen while the rest of…

Updated April 29, 2026

A banner is an overlay you can run on top of a playlist — perfect for promotional messages, tickers, or alerts that need to stay on-screen while the rest of the content rotates.

Find a banner

  1. Sidebar → My Scheduling → Banners.
  2. Use Search… by name or filter the columns:
    • Status — All / Active / Scheduled / Intermediate / Expired.
    • From / To — by schedule window.
    • User — by owner.

Create a banner

  1. Click + New Banner in the top right.
  2. Name the banner.
  3. Set the text/content, color, font, and animation.
  4. Pick a From and To date.
  5. Attach the banner to displays (or display groups).
  6. Save.

Inline controls (per row)

  • Pause/Play toggle — instantly pause or resume the banner without editing.
  • Action menu (right edge)Edit, Lock (freezes the banner), Duplicate (copy as starting point), or Delete.

Tips

  • Use a banner for time-bound promos (“Happy Hour 4–6pm”) rather than baking it into a playlist — easier to swap later.
  • Lock finalized brand banners to prevent accidental edits.

Still stuck?

Submit a ticket and a CrownTV specialist will reply within 4 business hours.

Submit a ticket → Or contact us