Company · since 2012

One contract. Every screen, every store, live.

We're a turnkey digital signage provider helping brands digitize their physical spaces. We bundle three things most vendors split apart: our cloud-based digital signage software, commercial-grade indoor and high-brightness window displays, and a nationwide installation team. We run the whole stack — site survey, hardware, install, content management, ongoing support — under one contract. From a single screen in one location to a national rollout across 500 stores, the playbook is the same.

13+
Years operating
1,800+
Operators on platform
50
States · install crews

Quote inside four business hours. (347) 410-6890.

Trusted by leading brands since 2012

  • L'Occitane logo
  • Victoria's Secret logo
  • Herman Miller logo
  • Pressed Juicery logo
  • Janie and Jack logo
  • TravisMathew logo
  • Cole Haan logo
  • Bonobos logo
  • Invicta logo
  • Lee logo
Authorized partner Samsung Authorized Reseller
The operator difference

We're an operator. Most "competitors" aren't.

ScreenCloud licenses software. B&H drop-ships panels. AVI-SPL hires 1099 crews. We run 1,800+ operators on a platform we built and ship every install with the same team that's still on the phone six months after launch. The four things that come with that:

We operate. Resellers route boxes.

A reseller drop-ships a Samsung panel and ends the relationship. We speced the QM75C portrait Herman Miller installed at Park Avenue, ran the cable mount against a red campaign backdrop, and shipped the Cosm campaign live in two weeks. Operating means we're still the team you call after the screen is bolted to the wall.

Accountable post-install

We integrate. Integrators rent labor.

Generic AV integrators hire 1099 crews to swing panels, hand off the rack, and bill T&M. We run install as a programmed sequence — site survey, electrical sign-off, panel mount, content QA, dashboard provisioning. The CBD Kratom 55+ store fleet went up in under 10 days with no per-store survey because the kit was standardized.

Programmed installs, not field T&M

We build the CMS. Software vendors rent it.

ScreenCloud and OptiSigns license you a CMS — that's the whole product. Our Dashboard runs L'Occitane's three-tier permission structure: IT, Marketing, store managers, each with the access they need and nothing they don't. We wrote it because the off-the-shelf CMS wouldn't carry the model.

Operator-built signage software

13+ years operating. Since 2012.

Long enough to have shipped through three Samsung panel generations, two media-player rewrites, and one global supply-chain shock. 1,800+ operators on the platform today. ~10,000 screens running live across L'Occitane, Victoria's Secret, Herman Miller, Pressed Juicery, TravisMathew, Janie and Jack, CBD Kratom, Bonobos, Wrangler & Lee, and the rest. Tenure shows up in renewals.

Founded 2012 · NY HQ
What "one contract" means

Six suppliers, six invoices, six handoffs. Or one team that ships.

Most digital signage projects fall apart at the seams. The reseller doesn't talk to the installer. The installer can't see the software. The CMS team and the content team are different companies. We run all five layers in-house — and you get one bill.

·

Hardware

Samsung commercial panels — QM, OM, OH, VM-T, QBR-T. Sourced direct as Samsung Authorized Reseller.

·

Install

Site survey, mount, cable, network, commissioning. Certified crews in 50 states.

·

Software

CrownTV Dashboard CMS — multi-tier permissions, scheduling, real-time monitoring, fleet-wide updates.

·

Content

Brand-templated motion design. 3-day concept turnaround. Templates aligned to your merchandising calendar.

·

Managed

Account manager, content scheduling, 48-hour replacement-player SLA, quarterly preventative checks.

·

One bill

Single contract. Single invoice. One number to call when something breaks at 9pm on a Saturday.

The full scope-of-work template is on /services/turnkey/. Per-screen all-in pricing is on /pricing/. Procurement-grade RFP response process is on /services/rfp/.

The roster

Who we ship for. By name.

Twenty-three named customers across retail, QSR, corporate, hospitality, and wellness. Every name is verified against a published case study, an install photo, or a canonical industry source. We don't list logos we can't back up.

Retail

  • L'Occitane 150+ stores · since 2019
  • Victoria's Secret Fifth Ave flagship · QM98 + QM85C
  • Janie and Jack 115+ US stores + London
  • Bonobos Guideshop network
  • TravisMathew Brand program
  • Cole Haan Storefront program
  • Wrangler & Lee Multi-location
  • Invicta Retail signage
  • CBD Kratom 55+ stores · OM55B
  • Pomegranate Specialty retail · Brooklyn

Restaurants & QSR

  • Pressed Juicery Penn Station kiosk + 5× QMC menu boards
  • Kaffe Coffee bar program
  • Gourmet Deli Multi-store deli network

Corporate & Hospitality

  • Herman Miller Park Avenue · QM75C portrait
  • Mercedes-Benz Showroom signage
  • L'Oréal Office + showroom
  • Momentum Energy Lobby program

Wellness & Salons

  • Exhale Spa Spa lobby program
  • Cutler Salon Salon storefront

Full case-study writeups for L'Occitane, Victoria's Secret, Janie and Jack, CBD Kratom, Herman Miller, and Pressed Juicery live at /work/. Industry-grouped customer rolls are at /solutions/industries/.

How we work

Day 1 to live screens. The actual sequence.

Most signage RFPs end at the contract. Here's what happens after — concrete deliverables, week by week, from the moment your inbound form lands to the year-two managed-services rhythm.

  1. Day 1

    Step 1 of 5

    Itemized quote in your inbox.

    Hardware line, install line, software line, content line, managed line. Every line traceable to the spec — Samsung panel SKU, install metro, CMS subscription tier, content scope, managed services package. Within four business hours of the form hitting our inbox.

  2. Week 1

    Step 2 of 5

    Site survey on the calendar. Brand kit collected.

    Our project manager schedules the site survey in your construction calendar. Brand kit (logos, palette, fonts, motion guidelines) gets pulled into the content design queue. IT scoping call covers SSO, port scope, network requirements. Hardware order placed against Samsung allocation.

  3. Week 2–3

    Step 3 of 5

    Hardware lands. Crews on site.

    Samsung commercial panels ship to your site or our staging facility. Certified install crew performs site survey verification, mounts panels, runs cable, connects to network, commissions the media player. First-power-up content QA on every screen before the punch list closes.

  4. Week 4

    Step 4 of 5

    Live. Dashboard handed off. Marketing publishes.

    Every screen running. Dashboard provisioned with three-tier permissions per the L'Occitane model. Marketing publishes the first campaign from one place — across one store or 100 stores. Account manager schedules the 30-day check-in.

  5. Month 2 — onward

    Step 5 of 5

    Managed services pick up the operating load.

    Account manager handles content-calendar coordination, screen monitoring, RMA queue, quarterly preventative checks, and the 48-hour replacement-player SLA. You stop paying attention to the screens and start paying attention to what they're driving — sell-through, dwell time, conversion.

Founder + team

Founder-led. Capital-light. Debt-free since 2012.

Jacob Layani founded CrownTV in 2012 and still runs sales, strategy, and operations day to day. The team is lean by design — in-house account managers, in-house creative, in-house dashboard engineering, plus a national network of certified install technicians on contract. We don't take VC and we don't need to grow at any cost.

What that buys you: same account manager from week one through year five, no "CSM Tier 1 → CSM Tier 2 → escalation" funnel. Per-screen-per-month software pricing held flat at $20 for the entire installed base since 2022 — new SKUs price differently; existing customers don't get repriced because the market moved. Roadmap input from operating partners, not top-down product fiat. The 48-hour replacement-player SLA is published on /services/managed/ before the contract is signed; most vendors bury that in the MSA.

The founder line still picks up. Phone is (347) 410-6890. Email is hello@crowntv-us.com. For procurement and enterprise RFPs, the structured response process lives at /services/rfp/.

Herman Miller showroom — CrownTV digital signage installation, Park Avenue NYC

Herman Miller, Park Avenue — QM75C portrait, two-week consultation-to-live.

Frequently asked

The questions buyers actually ask.

What does CrownTV actually do?
We're a turnkey digital signage operator. We ship Samsung commercial hardware, run the install, license our cloud CMS, design the on-screen content, and run managed services on the back end — all on one contract. From a single screen in one location to a national rollout across 500 stores, the playbook is the same: itemized quote, site survey, install, dashboard handoff, managed services. We don't just license software, drop-ship panels, or rent labor — we run the whole stack.
Where is CrownTV headquartered?
433 Broadway, Unit 220, New York, NY 10013. We've been operating from this Manhattan office since 2012. Phone (347) 410-6890. Project managers, content design, and operations all sit in NYC; install crews are certified locally in every metro we ship. We also run satellite operations out of Miami Beach (South Florida) and Atascadero, California (Central Coast / West Coast crew dispatch).
Who founded CrownTV and who runs it today?
Jacob Layani founded CrownTV in 2012 and still runs sales, strategy, and operations day to day. The team is lean by design — in-house account management and CMS support, an in-house creative pool for content, and a national network of certified install technicians on contract. The company is debt-free, capital-light, and profitable. We don't take VC and we don't need to grow at any cost — that's why our pricing has held flat for the installed base since 2022 and why our account managers stay on the same accounts year after year.
Who are CrownTV's customers?
Retail, restaurants and QSR, corporate, healthcare, hospitality, fitness, convenience and gas, education, salons and spas. Featured customers include L'Occitane (150+ stores since 2019), Victoria's Secret Fifth Avenue, Herman Miller, Pressed Juicery, Janie and Jack, TravisMathew, CBD Kratom, Bonobos, Wrangler & Lee, Cole Haan, Invicta, Mercedes-Benz, L'Oréal, Cutler Salon, Exhale Spa, and Momentum Energy. See /work/ for case studies and /solutions/industries/ for the full vertical roster.
What makes CrownTV different from ScreenCloud, OptiSigns, or Yodeck?
Those are software-only license vendors. They sell you a CMS subscription and end the relationship. We ship hardware, install, software, content, and managed services on one contract. With a software-only path you also need a Samsung reseller, a certified install crew, a content team, and a project manager — four more vendors, four more invoices, four more handoffs. With us it's one team and one invoice.
How long has CrownTV been in business?
13+ years. Founded 2012, NYC. We've shipped through three Samsung panel generations, two media-player rewrites, and one global supply-chain shock. 1,800+ operators are on the platform today. ~10,000 screens are running live across the customer base. Tenure shows up in renewals — our average enterprise account stays with us five-plus years.
Are you certified for enterprise procurement and RFPs?
Yes. We're a Samsung Authorized Reseller selling QM, OM, OH, VM-T, and QBR-T panels at commercial-grade pricing. Certified install crews in all 50 states. Documented RFP-grade response process at /services/rfp/. We answer security questionnaires honestly — including what we don't yet have — so procurement can vet the fit before drafting an MSA.
How do I get a quote or talk to someone?
Quote requests go to /get-a-quote/ — we respond within four business hours with an itemized quote (hardware, install, software, content, managed). Phone is (347) 410-6890. Email is hello@crowntv-us.com. For RFPs and procurement, /services/rfp/ has the structured response process. For pricing detail before you talk to us, /pricing/ publishes per-screen all-in ranges by panel size.
Ready when you are

One contract. Working stores. Quote inside four hours.

Tell us how many screens, how many locations, and we send a transparent itemized quote inside four business hours. No platform fees. No mystery margin.

No commitment. No hard sell.