Managed digital signage

Managed digital signage. Your screens run themselves.

A dedicated account manager schedules content, monitors every screen 24/7, ships a replacement player in 48 hours, and runs quarterly preventative maintenance — so your team stops thinking about digital signage support tickets. Available standalone for clients with existing hardware, or bundled into every CrownTV turnkey contract by default.

  • 4-hour SLA

    Urgent issue response

  • Samsung partner

    3-year warranty coordination

  • 4.9 on Google

    100+ verified reviews

  • All 50 states

    Crew dispatch nationwide

What managed signage actually is

The operations layer that runs after install.

A digital signage program isn't done at sign-off. Someone schedules the content, refreshes the menus, swaps the assets, runs network diagnostics, ships replacement players, and answers the call when a screen goes dark on a Tuesday afternoon. Managed digital signage is that work — handled by a dedicated account manager rather than your internal team. Included in every CrownTV turnkey contract by default; available standalone for clients running their own hardware.

CrownTV is a turnkey digital signage provider helping brands digitize their physical spaces. We bundle three things most vendors split apart: our cloud-based digital signage software, commercial-grade indoor and high-brightness window displays, and a nationwide installation team. We run the whole stack — site survey, hardware, install, content management, ongoing support — under one contract. From a single screen in one location to a national rollout across 500 stores, the playbook is the same.

Why CrownTV for managed digital signage

  • 13 years and 16,000+ screens of operations data. The cadence is dialed in across retail, QSR, healthcare, hospitality, fitness, and corporate. Fewer surprise outages, faster time-to-resolution, smoother quarterly reviews.
  • Single accountable point of contact. One number for any digital signage support need — not a tier-one queue, not a chatbot, not "your software vendor said to call your hardware vendor".
  • Honest answers to security questionnaires. Including what we don't yet have. Full disclosure on the RFP page.
  • Works on third-party hardware too. The CrownTV Dashboard signage software runs on BrightSign, Android-stick, and Samsung Tizen — managed services apply across the fleet, not just on CrownTV-deployed hardware.

Five managed tracks

Everything that happens after install.

Five tracks running in parallel — content, operations, hardware, network, and quarterly review. Click each to see the monthly deliverables.

01 — Content Content updates

Your campaign calendar runs on our schedule. Drop creative into a shared folder; we load, validate, and publish per location and per daypart from the CrownTV Dashboard.

What you get monthly

  • Scheduled campaign drops, loaded and validated per location
  • Daypart variants (breakfast / lunch / dinner) for QSRs
  • Per-store and per-region overrides as needed
  • Holiday + LTO calendar locked one quarter ahead
02 — Operations Health monitoring

Real-time device-status monitoring across every player and panel. Automated alerts catch outages before stores report them; remote diagnostics resolve the majority of issues without truck-roll.

What you get monthly

  • 24/7 player and display health checks
  • Automated alerts on device offline / display fault
  • Remote-first diagnostics — most issues resolved without on-site visit
  • Monthly uptime report per location
03 — Hardware Hardware replacement SLA

Player fails? Replacement ships within 48 hours at no charge during contract. Display warranty is administered through Samsung's 3-year channel; we coordinate the RMA on your behalf.

What you get monthly

  • 48-hour CrownTV media player replacement, no charge during contract
  • Samsung 3-year warranty coordination on display RMAs
  • Spare-pool inventory pre-staged for multi-location accounts
  • Crew dispatch through nationwide install network when on-site work needed
04 — Network Network optimization

Bandwidth, content cache, and player firmware tuned per site so screens stay live even when the network blips. CrownTV's offline cache rides through brief outages without going dark.

What you get monthly

  • Player firmware updates, scheduled outside business hours
  • Offline cache verified — screens stay live during network blips
  • Bandwidth profiling per site for asset delivery efficiency
  • IT escalation handled by our team, not yours
05 — Quarterly Quarterly preventative maintenance

Every quarter: a structured network-wide health check covering firmware, scheduling, performance, and hardware refresh planning. We flag panels nearing end-of-life so refresh budget lands in next year's plan.

What you get quarterly

  • Full-network firmware sweep + scheduling audit
  • Account review with performance + outage trends
  • Hardware refresh roadmap (panels nearing EOL flagged 12 months out)
  • Upcoming campaign + content readiness checklist

In-house vs CrownTV-managed

What it costs to run signage internally.

  • Content scheduling

    In-house: Marketing-team hours weekly + campaign coordination

    CrownTV-managed: Account manager runs the calendar

  • 24/7 health monitoring

    In-house: Manual checks; outages reported by stores

    CrownTV-managed: Automated alerts before stores notice

  • Hardware swap when something fails

    In-house: Re-procure, re-ship, re-configure

    CrownTV-managed: 48-hour replacement, no charge

  • Network + firmware tuning

    In-house: Ad-hoc IT tickets

    CrownTV-managed: Scheduled, off-hours, transparent

  • Quarterly review + roadmap

    In-house: Quarterly Powerpoint at best

    CrownTV-managed: Structured account review, refresh planning

  • Cost shape

    In-house: Salary + tooling + churn

    CrownTV-managed: Single monthly line, scoped per project

Per-screen pricing

What managed digital signage costs.

Three pricing modes. Bundled in turnkey at no extra line — managed services ride along with the per-screen all-in price. Standalone managed services scoped per project around screen count, content frequency, and SLA tier. Software-only with extended support runs $19/month per screen on standard tier.

Bundled in turnkey

Included

Per-screen all-in turnkey starts at $3,200 — managed services included for year one, no separate line.

Standalone, scoped

Per project

Custom-quoted around screen count, content frequency, and SLA tier. Multi-location accounts get volume pricing.

Software + support

$19/mo

Per screen. CrownTV Dashboard CMS with extended-hours support. Range $15–$37/mo depending on volume + features.

See the full per-screen pricing breakdown on the pricing page.

"The synchronized displays transformed how customers experience our brand the moment they walk in."
JJ Client Partner, Janie and Jack 115+ US stores + London flagship — running on CrownTV-managed operations

Read the Janie and Jack case study →

Multi-location proof

Active accounts under managed operations.

Six chains running on CrownTV-managed operations today. Same playbook across them — content scheduling, 24/7 health monitoring, hardware swaps, network tuning, quarterly reviews.

Janie and Jack mall storefront with synchronized Samsung digital window displays — managed digital signage operations across 115+ stores by CrownTV.
Janie and Jack — 115+ stores
L'Occitane en Provence boutique with CrownTV digital signage in storefront window and over the cash wrap, running on three-tier permissions.
L'Occitane — 150+ boutiques
Pressed Juicery storefront with Samsung commercial digital menu boards, content scheduled centrally by the CrownTV operations team.
Pressed Juicery — menu ops
TravisMathew retail interior with Samsung 4K signage on a managed-content schedule.
TravisMathew — retail interior
CBD Kratom storefront window with Samsung OM55B portrait display, network of 55 stores under managed monitoring.
CBD Kratom — 55-store fleet
Herman Miller corporate showroom with CrownTV-managed Samsung commercial signage in lobby and breakroom.
Herman Miller — corporate

Trusted by leading brands since 2012

  • L'Occitane logo
  • Victoria's Secret logo
  • Herman Miller logo
  • Pressed Juicery logo
  • Janie and Jack logo
  • TravisMathew logo
  • Cole Haan logo
  • Bonobos logo
  • Invicta logo
  • Lee logo
Authorized partner Samsung Authorized Reseller

4.9 stars on Google.
100+ reviews from real customers.

Live Google reviews from active customer sites.

Read all reviews on Google
Custom quote

Every project is custom-quoted.

Tell us what you're building — all inquiries responded to within 4 business hours.

By the metro

Managed digital signage — available in every metro we serve.

Same crew network, same Dashboard, same 4-hour quote — pick your metro for install context.

See all locations
AtlantaGA

Southeast hub for chain rollouts — GA, TN, AL, NC, SC, FL.

See Atlanta install details
BostonMA

Cambridge-corridor campuses + Back-Bay corporate, year-round-rated.

See Boston install details
ChicagoIL

Midwest rollouts, winter-rated panels, one project manager.

See Chicago install details
DallasTX

DFW chain rollouts — standardized kits, single project manager.

See Dallas install details
DenverCO

Mile-High UV-rated signage + Mountain-region rollouts.

See Denver install details
HoustonTX

Energy-corridor scale + chain-rollout discipline.

See Houston install details
Las VegasNV

Strip-grade video walls + convention-center wayfinding at scale.

See Las Vegas install details
Los AngelesCA

Coast-to-canyon installs, scoped before you sign.

See Los Angeles install details
MiamiFL

Salt-air, sun-load, oceanfront-rated installs across South Florida.

See Miami install details
New YorkNY

Digital signage installation across Manhattan, Brooklyn, Queens, the Bronx, and Staten Island.

See New York install details
PhiladelphiaPA

Center-City signage + multi-state Mid-Atlantic rollouts.

See Philadelphia install details
PhoenixAZ

Heat-rated outdoor + sun-readable retail across the Valley.

See Phoenix install details
San FranciscoCA

Bay-Area campus signage that ships before your next OKR cycle.

See San Francisco install details
SeattleWA

Rain-rated outdoor + corporate-campus signage from Bellevue to Tacoma.

See Seattle install details
WashingtonDC

Federal-aware deployments + DMV corporate, Section-508 baseline.

See Washington install details

Frequently asked

Managed digital signage — frequently asked

What is managed digital signage?
Managed digital signage is the operations layer that runs after install — content scheduling, device health monitoring, hardware swaps, network tuning, and quarterly preventative maintenance — handled by a dedicated account manager rather than your internal team. CrownTV ships it as five tracks running in parallel: content, operations, hardware, network, and quarterly review.
Do I have to bundle managed services with hardware?
No. Managed digital signage runs standalone for clients with their own hardware and software too. Most multi-location chains buy turnkey because one accountable vendor saves four to eight weeks per rollout, but software-only and software-plus-managed bundles are available — including on third-party players like BrightSign, Android-stick, and Samsung Tizen.
What's the response time on an urgent issue?
Within 4 business hours for multi-display outages, CMS platform issues, or single-display failures affecting store operations. Within 1 business day for standard issues, scheduling questions, and content requests. Same-day or next-day resolution targets for remote-fixable issues; 3 business days when on-site dispatch is needed.
Does managed digital signage include content design?
Content updates within your existing templates and brand assets, yes — that's part of the content track. New creative concepts (designed-from-scratch motion, video, multi-zone layouts) are scoped through our Content Design service separately, with hourly engagement and a fixed estimate before work begins.
Do you cover hardware warranty under managed services?
Samsung administers the 3-year commercial warranty on displays directly. We coordinate the RMA process on your behalf as part of managed services. CrownTV media player replacement is a separate, faster path: 48-hour swap at no charge during contract, no warranty paperwork required.
What hours is digital signage support available?
Phone and email, Monday through Friday, 7am to 9pm ET. On-call escalation for urgent multi-display outages outside business hours through your account manager. The CrownTV Dashboard is monitored 24/7 by automated health-check systems — most outages get caught and triaged before stores notice.
How many screens do I need to qualify for managed services?
No minimum. Single-screen installs get the same dedicated account manager and the same 48-hour player swap. Multi-location accounts get spare-pool inventory pre-staged in regional warehouses for faster swaps and a tighter operating cadence — but the service tier is identical.
Ready when you are

Stop thinking about your screens.

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