What the service includes
- Six service lanes route to one CrownTV team
- Quote response target: 4 business hours
- Nationwide install coordination in all 50 states
- WBE and RFP paths for public-sector and enterprise buyers
Managed digital signage
Managed digital signage. Your screens run themselves.
A dedicated account manager schedules content, monitors every screen 24/7, ships a replacement player in 48 hours, and runs quarterly preventative maintenance — so your team stops thinking about digital signage support tickets. Available standalone for clients with existing hardware, or bundled into every CrownTV turnkey contract by default.
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4-hour SLA
Urgent issue response
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Commercial hardware
3-year warranty coordination
- ★
4.9 on Google
100+ verified reviews
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All 50 states
Crew dispatch nationwide
Service decision guide
One scope, or the whole operating system.
Some teams need one lane. Others need CrownTV to own the whole digital signage system from quote to live screens. This is how we help you pick the cleanest scope before budget gets wasted.
When this lane fits
- Choose turnkey when one vendor needs to own the result.
- Choose installation when hardware and software are already chosen.
- Choose managed support when screens are live but operations are painful.
- Choose content design when the system works but the screens are not persuasive.
Plan the next step
What managed signage actually is
The operations layer that runs after install.
A digital signage program isn't done at sign-off. Someone schedules the content, refreshes the menus, swaps the assets, runs network diagnostics, ships replacement players, and answers the call when a screen goes dark on a Tuesday afternoon. Managed digital signage is that work — handled by a dedicated account manager rather than your internal team. Included in every CrownTV turnkey contract by default; available standalone for clients running their own hardware.
CrownTV is a turnkey digital signage provider helping brands digitize their physical spaces. We bundle three things most vendors split apart: our cloud-based digital signage software, commercial-grade indoor and high-brightness window displays, and a nationwide installation team. We run the whole stack — site survey, hardware, install, content management, ongoing support — under one contract. From a single screen in one location to a national rollout across 500 stores, the playbook is the same.
Why CrownTV for managed digital signage
- 13 years and 16,000+ screens of operations data. The cadence is dialed in across retail, QSR, healthcare, hospitality, fitness, and corporate. Fewer surprise outages, faster time-to-resolution, smoother quarterly reviews.
- Single accountable point of contact. One number for any digital signage support need — not a tier-one queue, not a chatbot, not "your software vendor said to call your hardware vendor".
- Honest answers to security questionnaires. Including what we don't yet have. Full disclosure on the RFP page.
- Works on third-party hardware too. The CrownTV Dashboard signage software runs on BrightSign, Android-stick, and compatible commercial display OS — managed services apply across the fleet, not just on CrownTV-deployed hardware.
Five managed tracks
Everything that happens after install.
Five tracks running in parallel — content, operations, hardware, network, and quarterly review. Click each to see the monthly deliverables.
01 — Content Content updates
Your campaign calendar runs on our schedule. Drop creative into a shared folder; we load, validate, and publish per location and per daypart from the CrownTV Dashboard.
What you get monthly
- Scheduled campaign drops, loaded and validated per location
- Daypart variants (breakfast / lunch / dinner) for QSRs
- Per-store and per-region overrides as needed
- Holiday + LTO calendar locked one quarter ahead
02 — Operations Health monitoring
Real-time device-status monitoring across every player and panel. Automated alerts catch outages before stores report them; remote diagnostics resolve the majority of issues without truck-roll.
What you get monthly
- 24/7 player and display health checks
- Automated alerts on device offline / display fault
- Remote-first diagnostics — most issues resolved without on-site visit
- Monthly uptime report per location
03 — Hardware Hardware replacement SLA
Player fails? Replacement ships within 48 hours at no charge during contract. Display warranty is administered through the manufacturer warranty channel; we coordinate the RMA on your behalf.
What you get monthly
- 48-hour CrownTV media player replacement, no charge during contract
- commercial display warranty coordination on display RMAs
- Spare-pool inventory pre-staged for multi-location accounts
- Crew dispatch through nationwide install network when on-site work needed
04 — Network Network optimization
Bandwidth, content cache, and player firmware tuned per site so screens stay live even when the network blips. CrownTV's offline cache rides through brief outages without going dark.
What you get monthly
- Player firmware updates, scheduled outside business hours
- Offline cache verified — screens stay live during network blips
- Bandwidth profiling per site for asset delivery efficiency
- IT escalation handled by our team, not yours
05 — Quarterly Quarterly preventative maintenance
Every quarter: a structured network-wide health check covering firmware, scheduling, performance, and hardware refresh planning. We flag panels nearing end-of-life so refresh budget lands in next year's plan.
What you get quarterly
- Full-network firmware sweep + scheduling audit
- Account review with performance + outage trends
- Hardware refresh roadmap (panels nearing EOL flagged 12 months out)
- Upcoming campaign + content readiness checklist
In-house vs CrownTV-managed
What it costs to run signage internally.
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Content scheduling
In-house: Marketing-team hours weekly + campaign coordination
CrownTV-managed: Account manager runs the calendar
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24/7 health monitoring
In-house: Manual checks; outages reported by stores
CrownTV-managed: Automated alerts before stores notice
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Hardware swap when something fails
In-house: Re-procure, re-ship, re-configure
CrownTV-managed: 48-hour replacement, no charge
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Network + firmware tuning
In-house: Ad-hoc IT tickets
CrownTV-managed: Scheduled, off-hours, transparent
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Quarterly review + roadmap
In-house: Quarterly Powerpoint at best
CrownTV-managed: Structured account review, refresh planning
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Cost shape
In-house: Salary + tooling + churn
CrownTV-managed: Single monthly line, scoped per project
Per-screen pricing
What managed digital signage costs.
Three pricing modes. Bundled in turnkey at no extra line — managed services ride along with the per-screen all-in price. Standalone managed services scoped per project around screen count, content frequency, and SLA tier. Software-only with extended support runs $19/month per screen on standard tier.
Bundled in turnkey
Included
Per-screen all-in turnkey starts at $3,200 — managed services included for year one, no separate line.
Standalone, scoped
Per project
Custom-quoted around screen count, content frequency, and SLA tier. Multi-location accounts get volume pricing.
Software + support
$19/mo
Per screen. CrownTV Dashboard CMS with extended-hours support. Range $15–$37/mo depending on volume + features.
See the full per-screen pricing breakdown on the pricing page.
"The synchronized displays transformed how customers experience our brand the moment they walk in."
Multi-location proof
Active accounts under managed operations.
Six chains running on CrownTV-managed operations today. Same playbook across them — content scheduling, 24/7 health monitoring, hardware swaps, network tuning, quarterly reviews.
Trusted by leading brands since 2012
4.9 stars on Google.
100+ reviews from real customers.
Live Google reviews from active customer sites.
Read all reviews on Google Custom quote
Every project is custom-quoted.
Tell us what you're building — all inquiries responded to within 4 business hours.
Keep reading
More on signage operations and what it costs.
Three deeper reads from the CrownTV operating team — implementation discipline, real-world signage cost, and what done-for-you actually buys you.
Operating playbook
11 implementation practices that keep networks live
From operators running 16,000+ screens — site survey, network configuration, content workflow, and the failure modes you can plan around.
Pricing breakdown
How much does digital signage actually cost?
Per-screen budgets and multi-site math — display, player, software, install, content, and ongoing service.
Done-for-you
What "done-for-you" digital signage actually buys you
A field guide to what's really inside a turnkey contract — and where the abused word breaks down.
Browse related
Want hardware + software + install bundled in too? See turnkey digital signage. Need just install? Digital signage installation covers it. The signage software runs on CrownTV Dashboard; the hardware lives on commercial displays and media players. For per-screen pricing, see the full breakdown. Industry playbooks: retail digital signage, digital menu boards for restaurants and QSR, and corporate digital signage. Up to all CrownTV digital signage services.
By the metro
Managed digital signage — available in every metro we serve.
Same crew network, same Dashboard, same 4-hour quote — pick your metro for install context.
AtlantaGA
Southeast hub for chain rollouts — GA, TN, AL, NC, SC, FL.
See Atlanta install details
BostonMA
Cambridge-corridor campuses + Back-Bay corporate, year-round-rated.
See Boston install details
ChicagoIL
Midwest rollouts, winter-rated panels, one project manager.
See Chicago install details
DallasTX
DFW chain rollouts — standardized kits, single project manager.
See Dallas install details
DenverCO
Mile-High UV-rated signage + Mountain-region rollouts.
See Denver install details
HoustonTX
Energy-corridor scale + chain-rollout discipline.
See Houston install details
Las VegasNV
Strip-grade video walls + convention-center wayfinding at scale.
See Las Vegas install details
Los AngelesCA
Coast-to-canyon installs, scoped before you sign.
See Los Angeles install details
MiamiFL
Salt-air, sun-load, oceanfront-rated installs across South Florida.
See Miami install details
New YorkNY
Digital signage installation across Manhattan, Brooklyn, Queens, the Bronx, and Staten Island.
See New York install details
PhiladelphiaPA
Center-City signage + multi-state Mid-Atlantic rollouts.
See Philadelphia install details
PhoenixAZ
Heat-rated outdoor + sun-readable retail across the Valley.
See Phoenix install details
San FranciscoCA
Bay-Area campus signage that ships before your next OKR cycle.
See San Francisco install details
SeattleWA
Rain-rated outdoor + corporate-campus signage from Bellevue to Tacoma.
See Seattle install details
WashingtonDC
Federal-aware deployments + DMV corporate, Section-508 baseline.
See Washington install details
Also available in
- Abilene, TX
- Akron, OH
- Albany, NY
- Albuquerque, NM
- Alexandria, VA
- Allen, TX
- Allentown, PA
- Amarillo, TX
- Anaheim, CA
- Anchorage, AK
- Ann Arbor, MI
- Antioch, CA
- Arlington, TX
- Arvada, CO
- Athens, GA
- Augusta, GA
- Aurora, CO
- Austin, TX
- Bakersfield, CA
- Baltimore, MD
- Bangor, ME
- Barre, VT
- Baton Rouge, LA
- Beaumont, TX
- Bellevue, WA
- Bend, OR
- Berkeley, CA
- Billings, MT
- Birmingham, AL
- Boise, ID
Frequently asked
Managed digital signage — frequently asked
What is managed digital signage?
Managed digital signage is the operations layer that runs after install — content scheduling, device health monitoring, hardware swaps, network tuning, and quarterly preventative maintenance — handled by a dedicated account manager rather than your internal team. CrownTV ships it as five tracks running in parallel: content, operations, hardware, network, and quarterly review.
Do I have to bundle managed services with hardware?
No. Managed digital signage runs standalone for clients with their own hardware and software too. Most multi-location chains buy turnkey because one accountable vendor saves four to eight weeks per rollout, but software-only and software-plus-managed bundles are available — including on third-party players like BrightSign, Android players, and compatible commercial display systems.
What's the response time on an urgent issue?
Within 4 business hours for multi-display outages, CMS platform issues, or single-display failures affecting store operations. Within 1 business day for standard issues, scheduling questions, and content requests. Same-day or next-day resolution targets for remote-fixable issues; 3 business days when on-site dispatch is needed.
Does managed digital signage include content design?
Content updates within your existing templates and brand assets, yes — that's part of the content track. New creative concepts (designed-from-scratch motion, video, multi-zone layouts) are scoped through our Content Design service separately, with hourly engagement and a fixed estimate before work begins.
Do you cover hardware warranty under managed services?
The display manufacturer administers the commercial warranty directly. We coordinate the RMA process on your behalf as part of managed services. CrownTV media player replacement is a separate, faster path: 48-hour swap at no charge during contract, no warranty paperwork required.
What hours is digital signage support available?
Phone and email, Monday through Friday, 7am to 9pm ET. On-call escalation for urgent multi-display outages outside business hours through your account manager. The CrownTV Dashboard is monitored 24/7 by automated health-check systems — most outages get caught and triaged before stores notice.
How many screens do I need to qualify for managed services?
No minimum. Single-screen installs get the same dedicated account manager and the same 48-hour player swap. Multi-location accounts get spare-pool inventory pre-staged in regional warehouses for faster swaps and a tighter operating cadence — but the service tier is identical.
Ready when you are
Stop thinking about your screens.
All inquiries responded to within 4 business hours.
No commitment. No hard sell.