How to get help

There are three ways to get answers from inside the CrownTV dashboard.

1. Live chat — the round “Help” button

Click the Help button in the bottom-right corner of any page after you’ve signed in. A chat window opens, lets you search common articles, and connects you to the support team if you need a real human.

This is the fastest way to get a question answered.

2. Help Center — the sidebar link

In the left sidebar at the very bottom, click Help Center to open the public knowledge base in a new tab. Use this for step-by-step guides, video walkthroughs, and reference docs.

3. Refer a friend, get $100

The Refer a friend, get $100 ! link in the sidebar footer takes you to the referral page. Send the link to anyone who’d be a fit for CrownTV; if they sign up, you get $100.

Account-related issues — your profile

If you need to:

• Change your name, email, or language → avatar → Your Account.
• Reset your password → avatar → Your Account → Security section.
• Add or remove teammates → avatar → Manage Users.

If you can’t sign in at all, use the Forgot Password? link on the /login page.