Getting started

How to use the home page

The home page is a quick-launch screen — five big tiles for the things you do most.

Updated April 29, 2026

The home page is a quick-launch screen — five big tiles for the things you do most.

The five tiles

  • Library — your media files (images, videos, PDFs). Open this to upload new content or organize what you have.
  • Template — pre-built design templates you can drop your own assets into.
  • App Store — installable widgets and integrations (weather, social feeds, menus, etc.) you can put on a display.
  • New Playlist — start a new playlist from scratch (the playlist is what actually plays on a display).
  • Create Layout — start a new layout, which is how you split a single screen into zones (e.g. main video + a banner + a clock).

Switch accounts or sign out

Click the avatar or the apps grid icon in the top-right corner. Use:

  • Your Account to update your profile.
  • Manage Users to invite or remove teammates.
  • Logout to sign out.

Need help?

Click the Help button in the bottom-right of any page to open the in-app support chat.

Still stuck?

Submit a ticket and a CrownTV specialist will reply within 4 business hours.

Submit a ticket → Or contact us