CrownTV is the digital signage operator that ships hardware, install, software, content, and managed services on one contract — for L'Occitane, Victoria's Secret Fifth Avenue, Herman Miller, Pressed Juicery, and 1,800+ other operators. Founded 2012 in NYC. Samsung Authorized Reseller. Quote inside four business hours.
Quote inside four business hours. No commitment. No hard sell.
CrownTV operators read every inbound. We don't route to a sales-development queue, and we don't reply with a calendar link. You get a real itemized quote — hardware line, install line, software line, content line, managed line — inside four business hours.
Trusted by leading brands since 2012
ScreenCloud licenses software. B&H drop-ships panels. AVI-SPL hires 1099 crews. CrownTV runs 1,800+ operators on a platform we built and ships every install with the same team that's still on the phone six months after launch.
A reseller drop-ships a Samsung panel and ends the relationship. CrownTV speced the QM75C portrait that Herman Miller installed at Park Avenue, ran the cable mount against a red campaign backdrop, and shipped the Cosm campaign live in two weeks. Operating means we're still the team you call after the screen is bolted to the wall.
We are accountable post-installGeneric AV integrators hire 1099 crews to swing panels, hand off the rack, and bill T&M. CrownTV runs install as a programmed sequence: site survey, electrical sign-off, panel mount, content QA, dashboard provisioning. The CBD Kratom 55+ store fleet went up in under 10 days with no per-store survey because the kit was standardized.
Programmed installs, not field T&MScreenCloud and OptiSigns license you a CMS — that's it. CrownTV Dashboard runs L'Occitane's three-tier permission structure: IT, Marketing, store managers, each with the access they need and nothing they don't. We wrote it because the off-the-shelf CMS wouldn't carry the model.
Operator-built signage softwareLong enough to have shipped through three panel generations, two media-player rewrites, and one global supply-chain shock. 1,800+ operators on the platform today. ~10,000 screens running live across L'Occitane, Victoria's Secret, Herman Miller, Pressed Juicery, TravisMathew, Janie and Jack, CBD Kratom, Bonobos, Wrangler & Lee, and the rest. Tenure shows up in renewals.
Founded 2012 · NY HQ · 433 BroadwayMost digital signage projects fall apart at the seams. The reseller doesn't talk to the installer. The installer can't see the software. The CMS team and the content team are different companies. CrownTV runs all six layers in-house — and you get one bill.
Samsung commercial panels — QM, OM, OH, VM-T, QBR-T. Sourced direct as Samsung Authorized Reseller.
Site survey, mount, cable, network, commissioning. Certified crews in 50 states.
CrownTV Dashboard CMS — multi-tier permissions, scheduling, real-time monitoring, fleet-wide updates.
Brand-templated motion design. 3-day concept turnaround. Templates aligned to your merchandising calendar.
Account manager, content scheduling, 48-hour replacement-player SLA, quarterly preventative checks.
Single contract. Single invoice. One number to call when something breaks at 9pm on a Saturday.
See the turnkey package for the full scope-of-work, or submit an RFP if procurement needs a structured response.
Three quotes pulled directly from the case studies. We don't paraphrase customers, and we don't fabricate names — every quote ties back to a published install.
We've had an excellent and friendly experience working with CrownTV and are very happy with the outcome.
Thuy Lan Le Viet, Senior Director, L'Occitane en Provence
150+ stores across the US and Canada since 2019.
Read the case studyWe needed a digital signage partner who could match the scale and prestige of Fifth Avenue — CrownTV delivered.
Client Partner, Victoria's Secret & PINK Fifth Avenue
Fifth Avenue flagship — 15 displays, QM98 + QM85C synchronized.
Read the case studyOur menu boards update instantly across every location — no more printing, no more delays.
Client Partner, Pressed Juicery
5× QMC 43″ menu boards per store + Penn Station double-sided kiosk.
Read the case studyTwenty-three named customers across retail, QSR, corporate, hospitality, and wellness. Every name is verified against a published case study, an install photo, or a canonical industry source. We don't list logos we can't back up.
Retail
Restaurants & QSR
Corporate & Hospitality
Wellness & Salons
Full case-study writeups for L'Occitane, Victoria's Secret, Janie and Jack, CBD Kratom, Herman Miller, and Pressed Juicery live at /work/. Industry-grouped customer rolls are at /solutions/industries/.
Most signage RFPs die on one of these objections. Here is how CrownTV answers each one — by name, with the actual scope and timing, not a brochure phrase.
Objection 1 of 7
CrownTV Dashboard runs on hardware you already own — Samsung, LG, Sony, NEC, Philips, BrightSign, IAdea. We retrofit the CMS without re-buying panels. If the existing fleet is consumer-grade and burning out, we phase replacement against your capex calendar.
Objection 2 of 7
We've onboarded clients off ScreenCloud, OptiSigns, Yodeck, Mvix, and Mood Media. The CrownTV Dashboard exports your campaign library, schedules, and screen groups — and we time the cutover to your renewal date so you don't double-pay.
Objection 3 of 7
We answer security questionnaires honestly and publish what we will and won't sign on /services/rfp/. We don't bury MDM in a click-through EULA. SSO via SAML on request, port and firewall scope documented, and a CISO call available before the MSA is drafted.
Objection 4 of 7
Brand templates are built in week-one onboarding. Three permission tiers — IT, Marketing, store managers — like the L'Occitane model. Marketing scheduled and global; store managers can swap a single panel without breaking the chain. No agency lock-in: bring your own creative or use ours.
Objection 5 of 7
Samsung commercial panels carry a 3-year manufacturer warranty. CrownTV runs RMAs against the Samsung allocation we hold as Authorized Reseller — typical replacement turnaround is 5 to 10 business days. CrownTV media players ship as a 48-hour replacement under the managed services SLA.
Objection 6 of 7
Standard turnkey is under one week per site once the survey is back. Herman Miller Park Avenue went consultation-to-live in two weeks. CBD Kratom's 55+ store fleet shipped in under 10 days using a standardized kit. Tight timeline plus standardized kit equals a clean go-live.
Objection 7 of 7
That's the four-hour quote SLA's job. We pick the Samsung kit by duty cycle (16/7 or 24/7), ambient light (300–400 nits indoor / 2,000+ nits window-facing / 2,500–4,000 nits outdoor), and content type. You don't pick the panel; we spec the panel and you sign one quote.
Most signage vendors take three business days to respond. CrownTV's standing SLA is four business hours. Here is exactly what happens between the moment you submit the form and the moment the quote lands in your inbox.
Step 1 of 4
Your inbound lands with a CrownTV operator (not a chatbot). We pull the screen count, location count, industry, and timeline you submitted.
Step 2 of 4
Hardware match. Indoor wall, sun-facing window, video wall, or menu board — we pick the Samsung panel kit by duty cycle, ambient light, and content type.
Step 3 of 4
Install scope. Site count, mount type per location, certified-crew availability per metro, and a phasing plan if it's multi-location.
Step 4 of 4
Itemized quote out the door. Hardware line, install line, software line, content line, managed line. No 'platform fee'. No mystery margin.
Most signage RFPs require a separate vendor for each line. CrownTV runs all five — hardware, install, software, content, managed — in-house. Here's exactly what's inside each layer of the platform you're paying for.
01 · Hardware
02 · Install
03 · Software
04 · Content
05 · Managed
CrownTV is a certified Samsung Authorized Reseller. We buy direct, which means cleaner allocation, faster RMAs, and panels rated for the duty cycle you actually need — not whatever a B&H or CDW catalog drop-ships. The commercial line is engineered for 16/7 or 24/7 operation, with 50,000-hour panel ratings and a 3-year manufacturer warranty included.
Every install is run by a CrownTV project manager out of the 433 Broadway office in Manhattan. Crews are certified locally — site survey, electrical coordination, mount and set, content QA — sequenced by a single point of contact who stays accountable end-to-end. For multi-location programs we run 5–25 sites per week depending on installer availability and your construction calendar.
States · install crews certified
From the L'Occitane Aventura Mall flagship to the CBD Kratom St. Louis fleet. The same kit, the same dashboard, the same project manager.
Janie and Jack stores · synchronized
Up to six 55″ Samsung panels per store, all driven from one CrownTV media player via HDMI splitter. London flagship runs on the same rig.
CBD Kratom · 55+ stores live
Standardized OM55B 3,500-nit window kit deployed across 55+ stores in under 10 days — no per-store site survey required.
Most signage sites refuse to publish numbers. CrownTV publishes the ranges so procurement can scope budget before drafting an RFP. Hardware figures match Samsung commercial-grade list pricing. Install figures match what we actually quote in 2026 by metro and crew availability. Final price depends on screen count, panel size, install complexity, software, and managed scope — every quote is itemized.
| Scope | Hardware | Install | Turnkey total |
|---|---|---|---|
| Single 43″ indoor menu board QSR counter-mounted, single panel | $700 – $1,400 | $400 – $900 | $1,100 – $2,300 |
| Single 55″ window display OM55B 3,500-nit, sun-readable | $2,500 – $4,500 | $600 – $1,400 | $3,100 – $5,900 |
| 5-screen menu wall (5× 43″) Synchronized via 1 media player + HDMI splitter | $3,500 – $7,000 | $1,800 – $3,500 | $5,300 – $10,500 |
| 2×2 video wall (4× 55″) VM-T panels, video-wall controller, structural mount | $8,000 – $14,000 | $3,500 – $6,500 | $11,500 – $20,500 |
| 98″ flagship display QM98 — Victoria's Secret Fifth Avenue spec | $8,000 – $14,000 | $2,500 – $5,000 | $10,500 – $19,000 |
| Multi-location rollout (per site) Standardized kit; volume pricing applies above 25 sites | $2,500 – $6,000 | $800 – $2,500 | $3,300 – $8,500 |
Software is a separate line at $20/screen/month. Managed services start at flat-rate per location. Volume pricing applies above 25 sites. See /products/displays/ for hardware ranges, /products/window-displays/ for sun-readable specs, and /services/turnkey/ for the full scope-of-work template.
Vendors who claim every box on every RFP are either lying or under-quoting. Here are the six requests CrownTV declines on principle — published before the conversation starts so procurement can decide whether we're a fit.
Samsung consumer panels (QN90D, etc.) carry a 12-month warranty and a 16/7 burn-in profile. We won't ship them as commercial signage.
Helpdesk, network management, and end-user device support are not part of the CrownTV scope. We're a digital signage operator, not an MSP.
B&H and CDW will undercut us on a single-panel quote. If price-per-box is the only metric, we're the wrong vendor — buy from a reseller.
If the spec calls for something outside our stack — proprietary CMS lock-in, a competitor's API — we tell procurement before we waste their evaluation cycle.
Every CrownTV agreement carries a documented exit clause. If managed services aren't earning their line item, you cancel that line — not the whole contract.
Content categories that conflict with our brand customer base (L'Occitane, Herman Miller, etc.) — we won't run them on the platform regardless of revenue.
Anyone can ship a first install. Renewals are where the operator vs reseller difference becomes the only thing that matters. Here is what CrownTV runs differently — published, not promised.
Reason 01
Not a 'CSM Tier 1 → CSM Tier 2 → escalation manager' funnel. The same person who scoped your install runs the relationship at year five. L'Occitane's account manager is the same person who shipped the first store in 2019.
Reason 02
Dashboard CMS feature priorities are set partly by the customer-advisory pool — Janie and Jack's HDMI-splitter sync workflow shipped because they asked. Mvix and Mood Media run their roadmaps top-down. We don't.
Reason 03
Per-screen-per-month software pricing held at $20 for the entire installed base since 2022. New SKUs price differently; existing customers don't get repriced because the market moved.
Reason 04
48-hour replacement-player ship-out for any failed device under managed services. Most vendors bury this in the MSA. CrownTV publishes it on /services/managed/ before the contract is signed.
Most signage RFPs end at the contract. Here's what happens after — concrete deliverables, week by week, from the moment the inbound form lands to the year-two managed-services rhythm.
Day 1
Step 1 of 5
Hardware line, install line, software line, content line, managed line. Every line traceable to the spec — Samsung panel SKU, install metro, CMS subscription tier, content scope, managed services package. Within four business hours of the form hitting our inbox.
Week 1
Step 2 of 5
CrownTV project manager schedules the site survey in your construction calendar. Brand kit (logos, palette, fonts, motion guidelines) gets pulled into the content design queue. IT scoping call covers SSO, port scope, network requirements. Hardware order placed against Samsung allocation.
Week 2–3
Step 3 of 5
Samsung commercial panels ship to your site or to our staging facility. Certified install crew performs site survey verification, mounts panels, runs cable, connects to network, commissions the media player. First-power-up content QA on every screen before the punch list closes.
Week 4
Step 4 of 5
Every screen running. CrownTV Dashboard provisioned with three-tier permissions per the L'Occitane model. Marketing publishes the first campaign from one place — across one store or 100 stores. Account manager schedules the 30-day check-in.
Month 2 — onward
Step 5 of 5
Account manager handles content-calendar coordination, screen monitoring, RMA queue, quarterly preventative checks, and the 48-hour replacement-player SLA. You stop paying attention to the screens and start paying attention to what they're driving — sell-through, dwell time, conversion. Same team, same dashboard, year over year.
Tell us how many screens, how many locations, and we send a transparent itemized quote inside four business hours. No platform fees. No mystery margin.
No commitment. No hard sell.
