Waiting room information
Health education content, wait-time displays, and brand messaging on rotating schedules.
Featured customer
Healthcare
Calmer waiting rooms. Clearer wayfinding. No PHI on screen.
Waiting-room information, queue management, wayfinding, and pharmacy dispensary displays — for clinics, hospitals, dental chains, and retail pharmacy groups. Installed nationwide, scheduled to respect the clinical environment.
Trusted across healthcare programs since 2012
Authorized partner 
The problem
Healthcare facilities deal with anxious patients, regulatory copy, fragmented EHR systems, and a real risk of PHI ending up on a screen it shouldn't. The signage has to be calm, accurate, and never display patient names, dates of birth, or chart numbers in a public area. Most hospital systems run signage on three platforms — one for waiting rooms, another for wayfinding, a third for cafeteria boards — and none of them talk to facilities, IT, or compliance. CrownTV ships hardware rated for clinical-environment cleanability, software scoped so EHR data never leaves the back of house, and a Dashboard architecture that separates patient-facing rotations from staff-facing comms at the permission layer.
What we deliver for healthcare
Hardware we spec
Samsung commercial panels for waiting rooms, exam-floor wayfinding, and pharmacy queue boards. Mounting hardware meets infection-control clearance requirements. Cleanable finishes standard.
Software we provide
CrownTV Dashboard with role-scoped permissions separating patient-facing and staff-facing content. Anonymous queue identifiers for EHR-integrated dispensary displays. SAML SSO for health-system IT.
Install + content + managed
Install scheduled after-hours or on weekends to avoid patient disruption. Wayfinding content designed for multi-floor and multi-building facilities. Managed updates on the health-education calendar.
Featured use case
Clinic, dental, and pharmacy programs
Waiting-room information + dispensary queue boards · PHI never on patient-facing screens
Clinic groups, dental chains, and pharmacy programs running CrownTV signage across waiting rooms and dispensary counters.
How we deploy in Healthcare
Samsung models
- Samsung QM-series 43"–55"QM-series
4K commercial panels carry waiting-room comfort content and pharmacy queue boards under 24/7 duty.
- Samsung QM-series 32"–43"QM-series
Smaller QM panels for clinic and department directories — wayfinding stays current as departments move.
Screen sizes
32"–55" — wayfinding and clinic directories at 32"–43", waiting-room and cafeteria boards at 46"–55".
Waiting room — comfort content
QM-series running approved health-system content and queue updates — PHI never on patient-facing screens.
Wayfinding — clinic + dept directories
QM-series at lobby and elevator banks — directories scoped per facility, edited by ops, not IT.
Pharmacy queue + dispensary boards
QM-series at the pharmacy counter for queue numbers and dispensary pickup — privacy-aware copy only.
Cafeteria menu boards
QM-series above servery lines — menus, allergen flags, and daypart-scheduled offers.
Anatomy of a healthcare install
Calmer waiting rooms, cleaner wayfinding — without PHI on screen.
Patient-facing screens carry approved education content and anonymous queue IDs. Wayfinding stays current. Staff comms run on a permission-scoped back-of-house Dashboard. Installs after-hours so the clinic doesn't pause.
Numbered placements
- 1
Waiting room
QM43C 43″ landscape — health-system-approved education and queue rotation.
- 2
Pharmacy queue
QM32C 32″ portrait — anonymous prescription-ready and now-serving.
- 3
Department wayfinding
QM43C 43″ portrait at lobby + elevator banks — clinic directory.
- 4
Cafeteria menu
QM55C 55″ landscape × 3 — allergen-flagged, daypart-scheduled.
- 5
Back-of-house staff comms
QM43C 43″ — separate scope, separate permissions, no PHI.
Where it ships
Healthcare use cases
Pharmacy queue and dispensary displays
Now-serving displays, prescription-ready announcements, and counter promotional content.
Wayfinding for multi-floor facilities
Department directories, elevator-bank boards, and exam-room directional signage.
Cafeteria and visitor signage
Menu boards for hospital cafeterias, donor recognition walls, and visitor information displays.
Internal staff communications
Back-of-house screens for shift schedules, training reminders, and policy updates — separate from patient-facing content.
The clinical thesis
Calmer waiting rooms. Clearer wayfinding.
24/7
Scheduled rotations, no ticket queue
Patient-facing screens never carry PHI. Wayfinding stays current as departments move. Scheduled rotations run after-hours installs and approved health-system content.
Content templates
Content templates we ship for healthcare
Patient-facing comfort content, dispensary queue boards, and staff-only comms — scoped at the permission layer so PHI never crosses lines.
Patient queue + wait-time
Anonymous queue identifiers, expected wait, and now-serving — no PHI on screen.
Wellness education loop
Health-system-approved education content on rotating schedules.
HIPAA-safe announcement
Department, hours, and clinic-wide announcements without patient data.
Wayfinding directory
Department directory and floor map — current as departments move.
Staff recognition
Back-of-house only — recognition, training, and shift schedule.
Pharmacy now-serving
Anonymous prescription-ready and dispensary pickup queue.
Built and edited in the CrownTV Dashboard — drag, drop, schedule, ship.
Integrations
Tools we plug into for healthcare
Read-only, anonymized integrations only — we never display PHI on patient-facing screens. Staff-facing rotations live on a separate Dashboard scope.
- Epic (read-only feed)EHR
Anonymous queue IDs only — no patient names, DOB, or chart numbers.
- Oracle Health (Cerner)EHR
Anonymized queue and appointment-status feed.
- QGendaWorkforce
Provider schedule for staff-only displays.
- SymplrWorkforce
Credential-aware staff comms.
- Microsoft TeamsComms
Staff announcement feed for back-of-house screens.
- ServiceNowOps
Facilities ticket status for ops boards.
- Genesys / NICEQueue
Anonymous wait-time displays for clinics.
- Microsoft OutlookCalendar
Conference-room signage, status-aware.
We never display PHI on patient-facing screens. All EHR-adjacent integrations are read-only, anonymized, and reviewed with your compliance team before go-live.
4.9 stars on Google.
100+ reviews from real customers.
Real Google reviews from CrownTV deployments — refreshed live.
Read all reviews on GoogleHow a turnkey rollout works
From scope to live screens — five steps for healthcare programs.
-
01 — Scope
Scope
30-minute call to lock specs, hardware, software, and locations.
-
02 — Displays shipped
Displays shipped
Samsung commercial-grade displays drop-shipped to each site.
-
03 — Install
Install
Local crews mount, wire, and connect every screen — usually under a week.
-
04 — Software live
Software live
CrownTV Dashboard configured; content goes live the same day.
-
05 — Managed
Managed
Ongoing content, monitoring, and 48-hour player swap if anything fails.
Custom quote
Every project is custom-quoted.
Tell us what you're building — all inquiries responded to within 4 business hours.
Healthcare installs
Healthcare signage by city
Healthcare digital signage in 7 top metros.
Same crew network, same Dashboard, same 4-hour quote — pick your metro for healthcare-specific install context.
BostonMA
Cambridge-corridor campuses + Back-Bay corporate, year-round-rated.
See Healthcare in Boston
ChicagoIL
Midwest rollouts, winter-rated panels, one project manager.
See Healthcare in Chicago
DenverCO
Mile-High UV-rated signage + Mountain-region rollouts.
See Healthcare in Denver
HoustonTX
Energy-corridor scale + chain-rollout discipline.
See Healthcare in Houston
PhoenixAZ
Heat-rated outdoor + sun-readable retail across the Valley.
See Healthcare in Phoenix
SeattleWA
Rain-rated outdoor + corporate-campus signage from Bellevue to Tacoma.
See Healthcare in Seattle
WashingtonDC
Federal-aware deployments + DMV corporate, Section-508 baseline.
See Healthcare in Washington
Healthcare signage — FAQ
How long does implementation take in a clinical environment?
Standard install is under one week per location from site survey. Installs in operational clinical environments are typically scheduled after-hours or on weekends to avoid patient disruption.
Will our IT or facilities team need to be involved?
IT involvement is minimal — the CrownTV Media Player connects via HDMI and ethernet, no on-site cloud hardware, no dedicated VLAN required. Facilities coordinates mounting clearances and infection-control protocols with our installer.
How do you handle HIPAA and PHI on patient-facing screens?
We design content that never displays PHI on patient-facing screens. For queue systems integrated with EHR data, we support API-driven anonymous identifiers (e.g. last 4 of patient #). Staff-facing content runs on a separate Dashboard scope.
What platform integrations do you support (EHR, queue, calendar)?
CrownTV Dashboard supports embedded URL feeds and API-driven content from queue management platforms. Scope your specific EHR/queue stack during the kickoff call.
Can you handle multi-location rollouts across a clinic or pharmacy chain?
Yes. Standardized hardware kits, a multi-location Dashboard view, and scoped permissions per facility, region, or department.
What's the SLA on support and replacement hardware?
Dedicated account manager, response within 4 business hours for urgent issues, 48-hour media-player replacement at no charge, and on-site installer dispatch for full-panel failures.
Can you respond to hospital and health-system procurement RFPs?
Yes — see our /services/rfp/ page for capabilities, references, and certifications. Standard RFP turnaround is 5–10 business days.
Related industries
Other verticals we ship for
Same Dashboard, same install crew, same SLA — sharpened for the workflow of every vertical we cover.
Corporate & offices
Corporate
Lobby brand walls, KPI dashboards, conference status, and recognition.
See corporateDigital signage in education
Education
Campus calendar, dining, residence comms, and emergency overrides.
See educationGym digital signage & fitness
Fitness
Class schedules, member spotlights, trainer reels, and live leaderboards.
See fitnessHospitality
Hospitality
Lobby video walls, conference wayfinding, F&B menus, and spa service menus.
See hospitality Ready when you are
Calmer waiting rooms, clearer wayfinding.
All inquiries responded to within 4 business hours.
No commitment. No hard sell.